This Acceptable Use Policy ("AUP") defines the acceptable use of services, systems, networks, and resources provided by RT Cloud Solutions. This policy applies to all clients, users, and any party accessing or using our services. By using our services, you agree to comply with this AUP.
The purpose of this policy is to ensure the security, integrity, and availability of our services while protecting our clients, systems, and reputation. Violation of this policy may result in suspension or termination of services, legal action, and cooperation with law enforcement authorities.
Acceptable Use
RT Cloud Solutions services may be used for lawful business and personal purposes, including:
Legitimate business communications and operations
Professional collaboration and information sharing
Authorized data storage and processing
Legal content hosting and distribution
Permitted network and system administration
Approved technology integration and automation
Prohibited Activities
The following activities are strictly prohibited when using RT Cloud Solutions services:
Illegal Activities
Any activity that violates federal, state, or local laws or regulations
Copyright, trademark, or intellectual property infringement
Distribution of pirated software, media, or content
Fraud, identity theft, or financial crimes
Hacking, cracking, or unauthorized access to systems
Distribution of malware, viruses, or malicious code
Child exploitation or illegal pornography
Drug trafficking or illegal substance distribution
Network and System Abuse
Attempting to gain unauthorized access to systems, networks, or data
Port scanning, vulnerability scanning, or penetration testing without authorization
Denial of service (DoS) or distributed denial of service (DDoS) attacks
Network flooding, packet spoofing, or similar disruptive activities
Circumventing security measures or authentication mechanisms
Unauthorized monitoring, interception, or analysis of network traffic
Exploiting system vulnerabilities or security weaknesses
Email and Communication Abuse
Sending unsolicited bulk email (spam) or commercial messages
Email bombing or mail server flooding
Phishing, spoofing, or impersonation
Distribution of chain letters or pyramid schemes
Harassment, threats, or abusive communications
Unauthorized use of email lists or contact databases
Content Restrictions
Hosting or distributing defamatory, libelous, or slanderous content
Explicit adult content without proper age verification and legal compliance
Content promoting violence, terrorism, or hate speech
Material that violates privacy rights or confidentiality agreements
Misleading, deceptive, or fraudulent content
Content that infringes on intellectual property rights
Resource Abuse
Excessive consumption of bandwidth, storage, or computing resources
Activities that negatively impact service performance for other users
Cryptocurrency mining without explicit authorization
Running services or applications that violate license agreements
Reselling or redistributing services without authorization
Security Responsibilities
Users are responsible for maintaining the security of systems and accounts under their control:
Implementing strong passwords and authentication measures
Keeping software, systems, and applications up to date
Protecting login credentials and access codes
Promptly reporting security incidents or suspicious activity
Implementing appropriate firewalls and security controls
Monitoring systems for unauthorized access or compromise
Following industry best practices for data protection
Compliance and Monitoring
RT Cloud Solutions reserves the right to:
Monitor network traffic and system usage to ensure policy compliance
Investigate suspected violations of this Acceptable Use Policy
Access client systems and data when necessary to address security threats
Cooperate with law enforcement investigations
Disclose information when required by legal process or to protect our rights
Implement technical measures to prevent abuse and protect our infrastructure
We respect your privacy and will conduct monitoring activities in accordance with our Privacy Policy and applicable laws.
Reporting Violations
If you become aware of any violation of this Acceptable Use Policy, please report it immediately:
Security Issues: Contact our security team immediately
Abuse Reports: Email abuse@rtcloudsolutions.com
Emergency Situations: Call +1 (786) 791-1212
General Concerns: Contact your account manager or support team
Enforcement and Consequences
Violations of this Acceptable Use Policy may result in one or more of the following actions:
Warning: Formal notification of policy violation and required corrective action
Service Restriction: Temporary limitation of specific features or capabilities
Service Suspension: Temporary suspension of services pending investigation or remediation
Service Termination: Permanent termination of services and account closure
Legal Action: Civil or criminal legal proceedings for serious violations
Financial Liability: Charges for damages, remediation costs, or legal expenses
Law Enforcement Referral: Reporting to appropriate authorities for illegal activities
RT Cloud Solutions may take immediate action without prior notice if necessary to protect our infrastructure, other clients, or the public.
Third-Party Content and Services
Clients using our services to host or provide content to end users are responsible for ensuring that their users comply with this Acceptable Use Policy. You agree to:
Implement and enforce your own acceptable use policies
Monitor and address abuse originating from your systems
Promptly respond to abuse complaints and take corrective action
Indemnify RT Cloud Solutions against claims arising from your users' actions
Changes to This Policy
RT Cloud Solutions may update this Acceptable Use Policy at any time to address new threats, technologies, or legal requirements. Material changes will be communicated to clients through email or account notifications. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
Questions and Support
If you have questions about this Acceptable Use Policy or need guidance on acceptable use of our services, please contact us:
Commitment to Responsible Service
RT Cloud Solutions is committed to providing secure, reliable technology services while maintaining a safe and legal environment for all users. We appreciate your cooperation in adhering to this Acceptable Use Policy.